ART BY TILKA:

Q: How long has Art by Tilka been Active?

A: Since 2003. I have always made it a point to work closely with all of my customers to make sure that they are completely satisfied with their purchases. I use only the best products available and all of my canvases are double primed to ensure many generations of enjoyment.

COMMISSIONS / ORIGINALS / REPRODUCTIONS:

Q: If I see a picture in a magazine of a painting I would like to have painted would you do that for me?

A: All of my Original Pieces are truly Originals from the conception of the idea to the final brushstroke.  I paint from pictures I have taken, sketches I have produced (usually on location), from my imagination or a combination of these. For example, Should you want a painting done of yourself sitting in a garden I would personally take the picture. There would be no additional charge for doing this, only the cost of the painting itself.  I want to make sure it will be exactly what you would want since my customer’s enjoyment of the art piece is very important to me.  On rare occasions, I may use a picture provided for example from a Friend, Family Member or someone who has lost a beloved pet.  Regarding Reproductions, I only reproduce pieces I have originally done myself and I specifically always let my customers know whether they are purchasing a reproduction / print or an original. A Certificate of Authenticity accompanies all of my Originals.

DELIVERY:

Q: How long does it take to receive one of your Art pieces?

A: Any of my Available Artworks as well as pieces in the Mugs & More Page of my website take approximately 5-7 business days to receive from the date of payment. Commissioned Drawings, Oil Paintings, or Mixed Media Artworks can take approximately 1-3 weeks to produce depending on the size of the piece and amount of detail involved.  Drawings can be shipped out as soon as completed. Oil Paintings can take anywhere between 2-3 weeks to dry enough to safely ship out to the customer.

FRAMING:

Q: What if I want help with framing my Art piece?

A: I will work with you –  up to 1 complimentary hour in person (if you are local) or via phone communication, at no additional charge, to determine the best frame for your Art piece based on your décor. 

GICLEES:

Q: What is a Giclee?

A: It is essentially a digital inkjet print, not to be confused in any way with an Original. It is the best quality and closest possible print reproduction that can be obtained from the Original. Images are produced from high resolution digital scans and printed with archival quality inks. Giclee Prints can be produced on paper or canvas. One major advantage of Giclee Prints is that they are usually only a fraction of the cost of an Original. Giclee Prints can be obtained, upon request, for most of my Artworks.

PURCHASING ARTWORKS / PRICES: 

Q: How do I purchase one of your Art pieces?

A: I can be contacted directly for the purchase of any of my Original Artworks or pieces in my Mugs & More Page.  I do have a formula I use for pricing or my Originals (explained below) but I am willing to work with my clients to make sure they are happy not just with the Artwork but also the price.
I accept Cash, Cashier’s Checks, and all Credit Card payments in person or over the phone.
Formula for Pricing of Original Oil Paintings: Add the dimensions of the Artwork and then multiply by 27.  For example, if you see an 8″ x 10″ Oil Painting you would like to purchase, add the 8 + 10 = 18, then multiply it by 27 = $486.00. Prices for drawings are less than that of Oil Paintings. 

RETURN POLICY:

Q: What if I want to return the item?

A: I have a 30 day return policy if your Art piece has not sustained any damages. The Certificate of Authenticity must accompany the return if it is an Original. Pending these conditions, a full refund (minus cost of shipping and handling, if any) will be issued if the customer is not 100% in love with the Art piece during that 30 day period. This policy also applies to Portraits.  

INSPIRATION:

Q: Where do you get most of your inspiration?

A: I frequently visit Museums or Botanic Gardens, especially the Fort Worth Botanic Garden. The beautiful colors of the flowers and the whole environment greatly help to inspire me. Sometimes even our own back yard can be inspirational. 

* Should you have any questions other than the ones listed above, do not hesitate to contact me through my Contact Page or by e mailing me directly to: ArtbyTilka@sbcglobal.net. I would be happy to answer any question for you. Allow 1-2 days for a response.